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Managed services

NOVIPRO builds on the expertise of your team so you can focus on what matters.

Access an expert team
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Services
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IT management can burden your organization. NOVIPRO puts an expert team at your disposal, becoming your IT department. Our services are tailored to your unique needs and the reality of your IT environment. From day-to-day operations management to monitoring services, we provide as much or as little support as you need.

Our managed services can also assist with migration and transformation to a cloud computing model.

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Discover how NOVIPRO helped its client Olymel in the following video

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Our team also offers:

The cost for managed services is predictable since services are billed by component, regardless of the number of specialists who ensure their proper functioning.
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If a problem arises, we respond quickly

NOVIPRO’s managed services team takes care of security for your system using emerging threat-detection technology. 
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Backup services (BaaS)

For computers, servers, databases and cloud services such as Microsoft 365, Microsoft Azure and IBM Cloud.
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Disaster recovery solutions (DRaaS)

Whether your IT environment is in your office or in a remote data center.
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How do NOVIPRO’s managed services make your job easier?

Peace of mind

Rest easy with continuous 24/7 asset monitoring and the added security of EDR (Endpoint Detection & Response) service. 

Support

Reach user support quickly and easily.

Versatility

Benefit from a range of services, including renewal schedule management and proactive patch maintenance.

Expertise

Access NOVIPRO’s pool of specialized expertise.

Predictable cost

Services are billed by component, keeping costs predictable. 

Novipro services and solutions
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NOVIPRO’s cloud computing platform, offers a wide range of managed services:

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Monitoring and management of heterogeneous infrastructure

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Management of security infrastructures, identities and access

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Administration of backup and polling environments

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Complementary services to fit your unique needs

Got an IT challenge?

Our experts guide you every step of the way, from design to implementation of your IT infrastructure.

Get in touch with a tech expert 
Count on us from start to end, and beyond. Novipro Inc.
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Why NOVIPRO?

Your clients are counting on you.

For over 30 years, NOVIPRO has been a trusted leader in IT solutions, specializing in hybrid IT environments and delivering resilient, innovative systems tailored to business needs. Our six-step methodology ensures seamless risk management, optimized performance, and continuity of service, empowering organizations to thrive in an ever-evolving digital landscape.

Learn more about our approach
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Your trusted IT partner

These forward-thinking businesses trust NOVIPRO.

Browse all testimonials

We’ve found a partner that really cares about our success! NOVIPRO provides turnkey services - and the peace of mind that goes with it. They are our trusted IT partner.

Jean-François Leclerc

CEO

NOVIPRO’s bid fit our market the best. We felt they really understood how our industry works and what makes our company unique. NOVIPRO helped us kick it into overdrive!

Dan Nussbaum

CEO

The NOVIPRO specialists pleasantly surprised me by quickly understanding our industry’s issues. We are extremely pleased with the service and expertise that NOVIPRO has brought to this project.

Michael Issenman

IT Infrastructure Manager

The NOVIPRO team has unequalled depth! Thanks to their business knowledge of the manufacturing environment, they quickly understand the business needs and challenges of operations/production. They speak the same language and are able to challenge business processes and propose implementation solutions adapted to the customer's reality. Implementations are done as a team with the client, which promotes a more human and friendly dynamic throughout the project cycle.

Véronique Roy

Through their understanding of business needs, NOVIPRO experts drew up an action plan with clear priorities in order to reduce risks as quickly as possible. They then provided solutions to make TO networking more robust. In addition, they supported us on an automation initiative through their ecosystem of competent partners.

Jean-François Millaire

IT Director

With NOVIPRO's support, we were able to deploy an enterprise manufacturing management solution that will allow us to improve and optimize our processes to achieve our ambitions.

Donald Cayer

IT Director

NOVIPRO allowed us to position ourselves to move into high gear.

Denis Larue

CEO

It's like having your own IT department: a balanced relationship with the business and technology components of the company.

M. Fontaine

CEO

Law 25 has played a crucial role in driving our organization to enhance our security practices. We have taken substancial steps over the past year to bolster our commitment to security. This includes a significant increase in security investments, as well as the recruitment of new security personnel to further strengthen our security personnel to further strengthen our security protocols and procedures.

Camil Rousseau

Chief Information Officer

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Contact us

Count on us from start to finish, and beyond.

NOVIPRO guides you through every step of your project, from strategy to implementation.  Our experts have the knowledge and tools to solve your toughest IT challenges, from design solutions to infrastructure implementation. 

Get in touch with an IT expert